CONTACT US
We believe that hospitality begins long before you even walk through your door. We love making you feel at home from the first message, the first call, or even that first curious glance at our website.
FRECUENTLY ASKED QUESTIONS
FROM OUR TRAVELING COMMUNITY
We know that every detail matters when planning your stay. Here are answers to some of the most common questions from our traveling community.
1Where is the hotel?
Stanza Hotel is located at Avenida Álvaro Obregón 13, Roma Norte, Mexico City, across from Parque Pushkin.
2What breakfast options do you have?
We offer a buffet and à la carte breakfast, with fresh dishes and children's options, as well as optional room service.
3What are the check-in and check-out times?
Check-in begins at 3:00 PM and check-out is until 11:00 AM. If you require early check-in or late check-out, we can accommodate this subject to availability.
4Do you guarantee the best rate?
By booking directly through our official website, you'll always get the best rate. Found a lower price on another platform? We'll beat it!
5Does the hotel have parking?
Yes, we offer free private parking for guests, with no advance reservation required.
6Is Stanza Hotel family-friendly?
Yes. We welcome families and offer room options suitable for children.
Children under 13 stay free when sharing a room with adults.
7Is the hotel pet-friendly?
Pets are not allowed at Stanza Hotel to ensure the comfort of all our guests.
8Is a credit card required to guarantee the reservation?
Yes, we require a credit card to hold the first night's deposit. No charges are made at this time; the hold is simply a guarantee to secure your room. You can pay upon arrival with any payment method.
9Does the hotel offer activities or tours?
Yes, through our Tour Desk we offer personalized advice on tours, cultural classes, and bike or walking tours so you can enjoy an authentic experience.
10Do you offer transportation to and from the airport?
Yes, we offer a safe and reliable airport transfer service with a professional driver.
11Do you accept group bookings or private events?
Yes, we accept group reservations. Please ask about our special rates for groups and events.
READY TO BOOK? TAKE ADVANTAGE OUR PROMO CODE
SummerMX: Escape to Mexico City
CODE: SUMMERLOVE
DISCOUNT: 32% OFF
Valid for stays from July 20 to August 31, 2026
Plan your getaway to Stanza Hotel CDMX and enjoy a special rate in one of Mexico City’s most walkable neighborhoods. Use this code to book directly, choose from the available dates, and stay close to the cafés, restaurants, galleries, and parks of Roma Norte.
Included benefits:
- Late check-out until 1:00 PM, subject to availability
- Complimentary parking
- A convenient location for exploring the city
- Comfortable rooms for resting or working
- Direct assistance from the hotel before your arrival
